Privacy Policy

Depending on how you interact with us, we may collect:

• Your name
• Mobile or WhatsApp number
• Email address
• Communication preferences
• Information you voluntarily provide through surveys, assessments, enquiry forms or discovery-call requests
• Reflections concerning emotional wellbeing, relationships, parenting, confidence, lifestyle, purpose, personal challenges or desired transformation
• Information you voluntarily share through WhatsApp, email, calls or other communications
• Basic technical information that may be processed automatically by our website host or integrated service providers, such as browser/device information, IP address, referring page, or similar technical logs

Please provide only information you are comfortable sharing.

We may use the information you provide to:

• Deliver an assessment, resource or information you requested
• Understand your needs, interests and goals
• Respond to your enquiry
• Contact you about a discovery call when you request one
• Help determine which SuhrudAyu resource, program or service may be relevant to you
• Facilitate access to a WhatsApp group, community, workshop or program that you choose to join
• Send educational resources, updates, invitations or program information where you have chosen to receive them
• Improve our assessments, educational content, website and services
• Maintain necessary administrative and business records
• Protect our website, users and business from misuse, fraud or security risks
• Meet applicable legal or regulatory obligations

We aim to collect and use personal information only for clear and relevant purposes.

Some SuhrudAyu questionnaires or conversations invite personal reflection about emotional wellbeing, relationships, parenting, lifestyle, stress, confidence or life challenges.

These assessments are intended for education, self-reflection and coaching guidance. They are not medical, psychiatric or psychological diagnostic tools and are not a substitute for consultation, diagnosis or treatment from an appropriately qualified healthcare or mental-health professional.

Please avoid submitting detailed medical records, highly sensitive health documentation, or information about another person unless it is genuinely necessary and you are authorised to share it.

Where you request personalised guidance, program information, a discovery call or other follow-up, we may contact you using the details you provide.

Where we ask for consent to send ongoing educational or promotional communication, you may choose whether to provide that consent.

You may stop receiving promotional WhatsApp messages or emails at any time by replying STOP, UNSUBSCRIBE, or by contacting us at:

mail@suhrudayuparentinghub.com

Withdrawing marketing consent will not prevent us from responding to a service request you have already made or from maintaining records where required by law.

Our website may link you to WhatsApp, including SuhrudAyu community or group experiences.

If you choose to join a WhatsApp group:

• Your WhatsApp profile information and phone number may be visible to other group participants according to WhatsApp's platform functionality and your privacy settings.
• Messages you post within a group may be visible to other members.
• WhatsApp/Meta processes information according to its own privacy terms.

Please consider this before joining or posting personal information in a group. SuhrudAyu is not responsible for the independent privacy practices of other group members.

To operate our website, forms and communication systems, we may use third-party services. Depending on the feature you use, these may include:

• Lovable — website creation/hosting and related infrastructure
• Google Forms and Google Sheets — assessments, enquiries and response management
• WhatsApp / Meta — messaging and community communication
• Email service providers — responding to enquiries and sending requested communications
• TagMango — where applicable for program, course or community delivery
• Other technology, scheduling, analytics or payment providers that may be used for a specific service

These providers may process information on our behalf or as independent service providers and may have their own privacy policies and terms.

We do not sell your personal information to advertisers.

Our website host and integrated services may use cookies or similar technologies that are necessary for website operation, security, performance or analytics.

If SuhrudAyu later adds advertising pixels, remarketing tools or additional analytics technologies, we will update this Privacy Policy and provide any additional notice or choice required by applicable law.

Your browser may allow you to block or delete cookies, although doing so may affect some website functionality.

We may share personal information only where reasonably necessary:

• With service providers that help us operate our website, forms, communications or programs
• When you direct us to share information or connect you with a particular service
• To comply with applicable law, legal process or lawful requests
• To protect the rights, safety or security of SuhrudAyu, our users or others
• In connection with a legitimate restructuring or transfer of the business, subject to appropriate safeguards

We do not sell or rent personal information for third-party marketing.

We take reasonable administrative and technical measures to protect personal information under our control.

However, no website, cloud platform, messaging service or electronic transmission can be guaranteed to be completely secure. Please avoid submitting information that is unnecessary for the purpose of your enquiry.

Third-party platforms may store or process information using infrastructure located in India or other jurisdictions, subject to their own policies and applicable legal requirements.

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, to provide requested services, or to comply with applicable legal obligations.

When information is no longer reasonably required, we may delete, anonymise or securely dispose of it.

We periodically review information collected through lead assessments and enquiry forms and remove or anonymise information that is no longer reasonably required for the purpose for which it was collected.

If you have subscribed only to educational or promotional communications, we will stop using your contact details for those communications when you withdraw your consent, subject to maintaining a minimal suppression record where necessary to honour your opt-out.

Subject to applicable law, you may contact us to:

• Ask what personal information you have provided to us
• Request correction of inaccurate information
• Request deletion of personal information that is no longer required
• Withdraw consent for optional communications
• Raise a privacy-related concern or grievance

Please email:

mail@suhrudayuparentinghub.com

We may need to verify your identity before completing certain requests.

This website, its lead-generation forms and its coaching enquiry processes are intended for adults aged 18 and above. We do not knowingly use these lead-generation forms to collect personal information directly from children.

Parents may discuss parenting experiences or their relationship with their children, but we ask users not to provide unnecessary identifying or sensitive information about a child.

Where consent from a parent or lawful guardian is required under applicable law, we will seek appropriate consent before intentionally processing a child’s personal information.

Our website may contain links to external websites, WhatsApp, social media platforms, Google Forms, TagMango or other services.

Once you leave our website, the privacy practices of the external platform are governed by that platform’s own privacy policy. We encourage you to review those policies before providing personal information.

We may update this Privacy Policy as our services, technology or legal obligations change.

The latest version will be posted on our website with the updated effective date.

For questions, privacy requests, withdrawal of consent or concerns regarding this Privacy Policy, contact:

Dr. Vijayalakshmi
SuhrudAyu Conscious Living
India
Email: mail@suhrudayuparentinghub.com